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I had to make a hard decision regarding putting my 16 year old cat to sleep. I called Audubon Animal and spoke to receptionist about it. She was very understanding and she told me to call when I was ready. I called back 2 weeks later, they got me in that afternoon.¬†Everyone was very supportive. I stayed with my cat and held her. I was able to just walk out when I was ready. Afterwards¬†I received a sympathy card. I didn’t imagine that this process was going to be easy, but the staff made it smooth and I am grateful. Stephanie Knauer